7-Day Return Window
Eligible products may be requested for return within 7 days of delivery, subject to inspection, packaging condition, and product category.
Return Policy
The SRS defines a 7-day return and replacement layer, with restrictions for customized products.
Eligible products may be requested for return within 7 days of delivery, subject to inspection, packaging condition, and product category.
Damaged, defective, or incorrect items should support replacement requests. The admin dashboard will later manage approval and operations status.
Customized furniture may have restricted return eligibility because finishes, fabric, size, or configuration may be made for a specific customer.