Return Policy

Returns With Clear Rules

The SRS defines a 7-day return and replacement layer, with restrictions for customized products.

7-Day Return Window

Eligible products may be requested for return within 7 days of delivery, subject to inspection, packaging condition, and product category.

Replacement Requests

Damaged, defective, or incorrect items should support replacement requests. The admin dashboard will later manage approval and operations status.

Customized Products

Customized furniture may have restricted return eligibility because finishes, fabric, size, or configuration may be made for a specific customer.